Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ejinc18@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent to us 

You can always contact us for any return question at ejinc18@gmail.com.or call 212-655-9392

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Custom Jewelry
Unless specified otherwise all custom jewelry cannot be returned. 

Exchanges
We offer exchanges for different sizes or styles. We send the desired item only after receiving the returned item back. We cannot send out exchanges any sooner than when the item is returned. 

Refunds
We will notify you once we’ve received and inspected your return, If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.